Philadelphia, Pennsylvania
April 2–4, 2019
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Mike Crisafulli

SVP, Platform & Product Services
Mike Crisafulli serves as the Senior Vice President of Product & Platform Services. In this role, Mike works closely with business owners to develop strategic plans, systems architecture and to ensure on-time roadmap delivery of systems that have major impact on Comcast entire customer lifecycle. His responsibilities include Activation and Provisioning across all products, Employee and Customer User Interfaces, Repair & Support, Core Services, Workforce Management, DevOps Tools and Infrastructure, and Employee Engagement, inclusive of systems that use artificial intelligence to help us better interact with customers Prior to joining Comcast in 2008, Mike spent 13 years at AOL where he most served as SVP of Application and Web Services. Mike has a bachelor’s degree in Information Systems from George Mason University and an MBA from University of North Carolina at Chapel Hill.